Terms of Service of Laser Lab Marketing

Effective Date: August 2023

Welcome to Laser Lab Marketing LLC! These Terms of Service (“Terms”) govern your access to and use of our website, software platform, and services (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms.

If you are entering into these Terms on behalf of a company or organization, you represent that you have the authority to bind that entity.

1. Services

Laser Lab Marketing provides a suite of marketing tools, including CRM, landing page builder, automation tools, review management, and other marketing services. The Services are provided on a subscription basis and may include third-party integrations.

We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice.

2. Account Registration

To access certain features of our Services, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration

  • Maintain the security of your account credentials

  • Notify us immediately of any unauthorized use of your account


You are responsible for all activities that occur under your account.

3. Use of Services

You agree to use the Services only for lawful purposes and in accordance with these Terms. You shall not:

  • Use the Services for any unlawful, harmful, or fraudulent purposes

  • Copy, modify, or distribute any part of the Services without our prior written consent

  • Interfere with or disrupt the integrity or performance of the Services


Laser Lab Marketing reserves the right to suspend or terminate accounts that violate these Terms.

4. Fees and Payment

a. Subscription Fees

Access to the Services requires payment of subscription fees. By subscribing, you agree to pay the applicable fees as outlined at the time of purchase.

b. Billing

Unless otherwise specified, fees are billed in advance on a monthly or annual basis and are non-refundable. You authorize Laser Lab Marketing to charge your provided payment method for all applicable fees.

If payment is not received, we may suspend or terminate your access to the Services.

5. Third-Party Services

Our Services may integrate with or link to third-party services (e.g., Google, Facebook, Stripe). We do not control these third-party services and are not responsible for their content, policies, or practices.

Your use of any third-party services is governed solely by the terms and conditions of those services.

6. Data and Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your data.

By using the Services, you consent to the collection and use of your data as described in the Privacy Policy.

7. Intellectual Property

All content, software, and materials within the Services are owned by Laser Lab Marketing or its licensors and are protected by copyright, trademark, and other laws.

You are granted a limited, non-exclusive, non-transferable license to use the Services for your internal business purposes.

You may not copy, modify, create derivative works of, reverse engineer, or distribute any part of the Services without prior written consent.

8. Termination

You may cancel your account at any time by contacting us at [email protected]. Upon cancellation, your access to the Services will terminate at the end of your billing period.

We may suspend or terminate your access to the Services if you violate these Terms or fail to pay applicable fees.

9. Disclaimers and Limitation of Liability

The Services are provided “as is” and “as available” without warranties of any kind, express or implied. We do not guarantee that the Services will be error-free, uninterrupted, or meet your specific requirements.

To the fullest extent permitted by law, Laser Lab Marketing and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Services.

10. Indemnification

You agree to indemnify and hold harmless Laser Lab Marketing, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, liabilities, and expenses arising from:

  • Use the Services for any unlawful, harmful, or fraudulent purposes

  • Copy, modify, or distribute any part of the Services without our prior written consent

  • Interfere with or disrupt the integrity or performance of the Services


Laser Lab Marketing reserves the right to suspend or terminate accounts that violate these Terms.

11. Changes to Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Services. Your continued use of the Services after such changes constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Alabama, without regard to its conflict of law principles.

Any disputes arising out of or related to these Terms or the Services shall be resolved in the state or federal courts located in [insert jurisdiction], and you consent to the exclusive jurisdiction of those courts.


13. Contact Us

If you have any questions about these Terms, please contact us:

Laser Lab Marketing LLC

Address: 7500 Memorial Pkwy SW, Huntsville, AL

Email: [email protected]

Phone: (256) 669-9330

Laser Lab Marketing Refund Policy

1. General Policy

All fees paid to Laser Lab Marketing are non-refundable, including but not limited to:

  • Subscription fees

  • Setup and onboarding fees

  • Add-on services

  • Usage-based charges (e.g., communication surcharges)

    This policy applies regardless of usage levels or account activity during the billing period.

2. Cancellations

You may cancel your subscription at any time through your account settings or by contacting our support team. However, cancellations do not entitle you to a refund for any unused portion of the current billing cycle.

3. Exceptions

Laser Lab Marketing reserves the right to issue refunds or credits at its sole discretion in the following situations:

  • If we materially modify our Terms of Service or Privacy Policy during a billing period, and such modification adversely affects you, we may refund a portion of your subscription fee equal to the remaining unused term, as we determine appropriate or as may be required by applicable law.

  • If a service interruption or modification adversely affects you and alternative remedies are not available, we may refund a portion of your paid subscription fee equal to the remaining unused term of your subscription, as we determine appropriate or as may be required by applicable law.

4. Prepaid Services and Minimum Commitments

Certain services offered by Laser Lab Marketing may require prepayment or a minimum subscription commitment. Fees for such services are non-refundable, and you are obligated to fulfill the minimum commitment period.

5. Wallet Credits

If your account includes a wallet feature with preloaded funds, it is your responsibility to request a refund of any remaining balance upon account cancellation. Funds remaining in the wallet for over thirty (30) days after account termination will become the property of Laser Lab Marketing.

6. Dispute Resolution

If you believe a charge was made in error, you must notify us in writing within thirty (30) days of the invoice date. We will review the dispute and make a determination at our sole discretion.


7. Contact Us

If you have any questions about these Terms, please contact us:

Laser Lab Marketing LLC

Address: 7500 Memorial Pkwy SW, Huntsville, AL

Email: [email protected]

Phone: (256) 669-9330